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Storage Guardian Integrates ConnectWise PSA with Online Backup Software

Cliff Boodoosingh, Editor-in-Chief on November 23, 2011
 
Storage Guardian’s New ConnectWise PSA Integration Lets MSPs Streamline Client Backup Performance and Status

Toronto, Canada (PRWEB) November 22, 2011- Storage Guardian, the company that specializes in online and cloud backup solutions for small and medium-sized businesses, has completed integration of its online backup software with the ConnectWise Professional Services Automation (PSA) software. Storage Guardian took full advantage of the ConnectWise PSA APIs and can now offer comprehensive backup session reporting that gives managed service providers (MSPs) in complete control of their clients’ backup activities via a standard ConnectWise PSA service board.

The solution is designed for use by MSPs that remotely manage data backup for numerous clients. It is not uncommon for an individual MSP to handle 250 unique backup sets every day — some manage many more. The new Storage Guardian integration automatically notifies MSPs on their ConnectWise PSA service board if any of their client backups did not execute properly, which is much more efficient than the alternative: manually scanning reporting logs for errors.

“Thousands of IT solutions providers rely on ConnectWise to provide a unified view of their managed services and to boost their business efficiency and profitability,” said Dave Minns, client services manager at Storage Guardian. “Adding Storage Guardian’s data feed to that 360-degree view means MSPs and VARs can now be in complete control of their clients’ cloud backup process and can take a proactive, rather than reactive, role in managing backup procedures for their clients.”

Avi Bitterman, VP of business development at Insite Computer Group, now gets updated reports that report any backup anomalies in their ConnectWise system: “We currently manage online backup for more than 150 customers, each of whom is counting on us to ensure their data on numerous computers and laptops is safely protected. The new Storage Guardian ConnectWise integration with ConnectWise means we can offer our customers enhanced monitoring and reporting, and saves us the time we used to spend checking error logs of hundreds of backup jobs.”

Fully integrated solution streamlines backup monitoring for managed service providers

The new integration enables ConnectWise PSA customers to quickly implement and deploy Storage Guardian’s cloud backup service for their clients without the need for any additional MSP modules. MSPs that currently resell Storage Guardian’s cloud backup services can now license the ConnectWise PSA product and take immediate advantage of the enhanced backup reporting and efficiencies it offers.

Storage Guardian can tailor the structure and frequency of ConnectWise reports to meet the varied needs of different solutions providers, and can offer MSPs cloud backup services starting at $50/TB/month, providing an attractive recurring revenue stream for its reseller partners. “We’re getting a very positive response from MSPs that have signed up for the service, and we’re happy to schedule evaluations for ConnectWise customers who want to add cloud backup to their current suite of services,” added Minns.

Storage Guardian offers a complete range of cloud backup solutions for MSPs and VARs priced to grow an MSP’s bottom line, including the Storage Guardian Mobile Client, a comprehensive remote data backup and recovery solution for businesses that need more than typical mass-market backup products can offer. Designed for businesses with several desktop computers, numerous laptops and some network-attached storage units, Storage Guardian Mobile Client provides an all-inclusive backup and recovery service that ensures all crucial data is safely backup-up to a secure, offsite datacenter.

Storage Guardian is the leader for small-business online backup

With more than ten years of experience and thousands of satisfied customers, Storage Guardian’s remote data backup service has established itself as a dependable provider of enterprise-grade online backup technology for smaller companies. What sets it apart from the many low-cost alternatives in the market are online data backup features optimized for businesses that depend on Microsoft Small Business Server 2003/2008, Microsoft SharePoint, and Lotus Notes.

Storage Guardian and SAS 70 (Type II)
Storage Guardian has completed the Statement on Auditing Standards (SAS) No. 70 for service providers, receiving a service auditor’s Type II report. The SAS 70 Type II report is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA), and affirms that Storage Guardian’s policies and procedures are appropriately designed with the proper controls in place, and functioning as designed.

About Storage Guardian
Storage Guardian delivers business continuity protection and information lifecycle management. Storage Guardian is used by small and midsize businesses, enterprises, and multiple-platform LAN computing environments that want to safeguard their critical business data in a secure, off-site location. Its remote backup service is the culmination of a decade of intense research and software development and represents a superior alternative to tape-based data recovery systems. All Storage Guardian’s solutions are based on televaulting technology from Asigra, a recognized leader in enterprise online backup. The company is also developing a select network of authorized VARs to service the off-site backup and fast data recovery needs of companies located throughout North America. For more, visit http://www.storageguardian.com and follow Storage Guardian on Facebook, YouTube and Twitter.

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