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Online Backup Specialist, RBS Extends Tech Support Hours

Cliff Boodoosingh on March 01, 2009

Remote Backup Systems announced that it will extend its hours for Tech Support beginning on Monday, March 2.

2009-03-01- On March 2 Tech Support will be available from 9:00AM until 8:30PM weekdays, US Central Time. Beginning March 8, Tech Support will be available until 9:30PM. Support engineers will be handling technical support for the company’s RBackup Online Backup software, as well as their new Mercury Secure Online Backup platform.

“Ours is one of the few industries currently experiencing growth in this economy,” explained Rob Cosgrove, president and founder of Remote Backup Systems, “As more and more end users signed up with our Service Providers, we saw a greater need for support after normal business hours.”

Remote Backup Systems develops and supplies brandable software used by MSPs and Service Providers who offer Online Backup services. There are two versions, RBackup for Windows Servers, and Mercury for Mac and Windows personal computers.

For more information, see

About Remote Backup Systems Inc.
Remote Backup Systems Inc. is the global leader in providing turnkey online backup software solutions to businesses and IT Service providers. RBS defines success as providing leading edge functionality, best-in-class customer support, and an unwavering commitment to product quality and customer satisfaction. With a twenty-one year history in Remote Backup technologies, RBS is headquartered in Memphis, Tennessee.

If you would like more information on this topic, or to schedule an interview with Rob Cosgrove, please phone Elizabeth Greenup at (901) 388-5988 or email

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